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Monday, September 16, 2013

Why we're in business

I read a lot of business books. Mostly on running business differently. There are standard ways to run B&Bs, but for the most part, I don't think we do anything by the standards, and that's fine by me.

We had guests recently who basically said that they were cool just hanging out and talking all day, because that's WHY they came to stay with us. My heart burst!

We started out being in business to save the house from foreclosure. We love this house.
But as the years have gone by, and airbnb has become more popular, we are beginning to love being in business so that guests, like our most recent ones, continue to grace us with their presence. When the stay is over, we relish the moments we shared...the stories, the messages, the pleasant/funny/profound conversations. We really do! We talk about guests all the time and we love getting updates from them.

We're in business because community is built in so many different ways. Some people are friends for life, some people are family or coworkers, and some people are guests in our home for a couple days. But in each gathering there is awesomeness. In each story told, there is empathy, positive energy, and interesting adventures. You can't get that in hotels. Each person in their own cube, living in isolation. Not for us.

Sharing a bathroom, a kitchen, and even an entryway creates community in different ways that only contribute to the overall experience. It may simply be an exchange of smiles, but in my experience of travel and now of being a B&B owner, there is only good things to be had by this type of sharing. So that's why we keep doing this.

Thursday, September 12, 2013

Playing bigger

In another blog, I talk about playing small not serving me. It's an interesting thing to reflect on because not a lot of people can probably (hopefully?) notice that I play small a lot.

And in the B&B, people don't stay long enough to find that out. But that's a cop-out! Just because a guest only sees a snippet of my life, doesn't mean that I shouldn't be the "big" that I know, or dream, I can be.

Playing bigger speaks to me about how I run the business, how I attract others to the business, how I use my values to build the business, how I market the business and ultimately, how people view the business in their lives.

I know that when I encounter a person, cause, or a business that is out of the ordinary, it impacts me. I know that when great care is taken to improve my experience of life, I feel grateful. I want to pass that info on to the next person. I've read a lot of business books, articles, and websites and there are a lot of people doing this and it warms my heart. That's important to me! That people care, that they want to improve my life, and that they think that's a priority in their business. Me too!

Synergy is always undergoing changes, mostly physical, but in the coming months, we'll be undergoing more non-physical changes. We'll be taking a closer look at why people book with us, what impacts their experience, and how that impact has rippled out in the world. I want more of that in my business and I look forward to that discovery.

If you were a guest of ours feel free to comment if staying with us has changed your life in any way, big or small.